Understand and adapt to customer’s needs in continually ever-changing markets
Constantly innovatingevery action to bring out the best solutions
Collaborate with customers /suppliers to maximise potential and ability to compete in challenging markets
Support customers with tools to manage risk
Provide employees with an engaging environment that helps them to assume higher responsibilities and carrier growth.
GOVERNANCE AND ETHICS
Code of Conduct
All Directors and Senior Management must act within the bounds of the authority conferred upon them and with a duty to make and enact informed decisions and policies in the best interests of the Company and its shareholders / stakeholders.
With a view to maintain the high standards that the Company requires, the following rules / code of conduct should be observed in all activities of the Board. The Company appoints the Company Secretary as a compliance officer for the purpose of safegaurding the code, who will be available to Directors and Senior Management, to answer questions and to help them comply with the code.
Honesty and Integrity
All Directors shall conduct their activities on behalf of the Company and on their personal behalf with honesty, integrity and fairness. All Directors will act in good faith, with a fair sense of responsibility, competence, diligence and care, and without allowing their independent judgement to be subordinated. Directors will act in the best interests of the Company and fulfil all fiduciary obligations.
Conflict of Interest
Directors on the Board of the Company shall not engage in any business, relationship or activity, which may be in conflict of interest with the Company or the group.
Conflicts can arise in many situations. It is not possible to cover every possible conflict situation and at times, it will not be easy to distinguish between proper and improper activity. Set forth, are some of the common circumstances that may lead to a conflict of interest, actual or potential
Directors should not engage in any activity/employment that interferes with the performance or responsibilities to the Company or is otherwise in conflict with or prejudicial to the Company.
Directors should avoid conducting Company business with a relative or with a firm/company in which a relative/related party is associated in any significant role.
If such related party transaction is unavoidable, it must be fully disclosed to the Board of the Company.
Directors are required to comply with all applicable laws, rules and regulations, both in letter and spirit. In order to assist the company in promoting lawful and ethical behaviour, Directors must report any possible violation of law, rules, regulation or the code of conduct to the Company Secretary
The Company feels that serving on the Board of Directors of other companies may raise substantial concerns about potential conflict of interest. And therefore, all Directors must report / disclose such relationships to the Board on an annual basis. It is felt that service on the Board of a direct competitor is not in the interest of the company.
Confidentiality of Information
Any information concerning the Company’s business, its customers, suppliers, etc., which is not in public domain and to which the Director has access or possesses such information, must be considered confidential and held in confidence, unless authorised to do so and when disclosure is required as a matter of law. No Director shall provide any information either formally or informally, to the Press or any other publicity media, unless specially authorised.
Any Director of the Company shall not derive benefit or assist others to derive benefit by giving investment advice from the access to and possession of information about the Company that is not in public domain which therefore, constitutes insider information.
Gifts and Donations
No Director of the Company shall receive or offer, directly or indirectly, any gifts, donations, remuneration, hospitality, illegal payments and comparable benefits which are intended (or perceived to be intended) to obtain business (or uncompetitive) favours or decisions for the conduct of business. Nominal gifts of commemorative nature for special events may be accepted and reported to the Board.
Protection of Assets
Directors must protect the company’s assets, labour and information and may not use these for personal use, unless approved by the Board.
Every Director must acknowledge and execute an understanding of the code and give an undertaking comply. New Directors will sign such an undertaking at the time when their directorship begins.